Contact information

Contact Us

We’re here to help. If you have any questions about our products, orders, shipping, returns, refunds or exchanges, please contact KitchenovaPlus using the information below.

Business Information

Business Name: KitchenovaPlus

Email: support@kitchenovaplus.com
Phone Number: +61386920097

Business Address:
Medina Road
Glen Waverley, Victoria 3150
Australia

Customer Support

For questions about an existing order, please include your order number in your email so we can assist you more efficiently.

For returns, refunds or exchanges, please contact us before sending a product back.

Email: support@kitchenovaplus.com
Phone Number: +61386920097

We aim to respond to customer enquiries as soon as reasonably possible.

Shipping

KitchenovaPlus currently ships within Australia only.

Orders are generally processed within 1–3 business days, followed by an estimated 5–8 business days of transit.

Standard shipping is free.

For complete details, please see our Shipping Policy.

Returns & Refunds

We offer a 30-day return period for eligible products.

We also accept eligible exchanges and handle defective or faulty products in accordance with applicable Australian Consumer Law.

For complete details, please see our Return & Refund Policy.

Privacy Enquiries

For questions about how we collect, use or handle your personal information, please contact us at: